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New Poster. •. 1 Message. 3 years ago. I had the same issue. The problem was that my modem had wrong MAC. Choose activate modem and enter either CM MAC or HFC MAC (should be on the side or bottom of your router). The tech support used MTA MAC which is used for phone/voip. They have no clue what to enter.See Offer Details. Your pricing includes a $10 monthly discount for enrolling in Paperless Billing and Automatic Payments. You will receive a $30 monthly multi-product discount for 24 months if you activate a new Xfinity Mobile line within 90 days of your order. Minimum Term Contract.When you get the new one, hook up the coax and plug it in. Wait a while for it to fully connect. On the sticker on the new one, there is likely a "default wifi key" you can use to connect to the device with WiFi. You'll need the MAC address and CM MAC on that sticker too when you activate, so write those down too.Connecting your Xfinity Home router. Plug the Ethernet cable into the yellow port on the back of the WNR1000 router. Plug the other end of the Ethernet cable into the internet modem or router. Plug the power supply cord into the round socket all the way to the right on the back of the router. Plug the other end into a working power outlet that ...Get assistance for your Xfinity; self-install kit, as well as instructions for self service activation, installation help, troubleshooting, and much more!I wanted to take advantage of Xfinity upgrading my 1 Gbps connection to 1.2 Gbps so I got a new cable modem. I vaguely recalled having to activate a modem so I just called customer support, they asked for my cable modem's MAC address, said it was activating and to wait 10 minutes.To begin activation, navigate to the activation entry point by selecting the Account tab from the bottom right corner of the Xfinity app and then selecting Activate xFi Gateway or Modem under the Devices section. The Xfinity app then takes you through the necessary steps to set up your gateway and to start receiving Xfinity Internet and/or ...Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Oct 28, 2023 · That same evening, I bought a second brand new modem from Walmart. A different tech told me that the second unit was already registered to a Comcast customer. She then realized that the odds that I bought two new units in new packaging from two different reputable retailers — and that they were both previosuly registered to other …Blocks remote access to smart devices, like home cameras, from known dangerous sources. Helps monitor devices real-time and alerts you when devices are behaving in unusual ways that could indicate a network security risk. Adapts to your home network and gets smarter to keep up with new security risks over time.A modem is an external or internal device thats function is to transmit digital data over communication lines. Traditional modems once used frequently with dial-up networks convert...If you don't sign in or aren't an Xfinity customer, you'll need to enter your Street Address and select a Download speed from the drop-down menu. Then, click the Find Devices button to show all equipment compatible with the download speed you chose. You'll see recommended devices. Click Get Gateway if you’d like to rent an xFi Gateway.4 days ago · Xfinity Mobile ... LoadingXfinity Mobile requires residential post-pay Xfinity Internet. Line limitations may apply. ... Requires activation of new Xfinity Mobile Unlimited phone line. Service promotion credits applied monthly to your bill over 10 months so long as new line with an account in good standing is maintained. If Xfinity Mobile Unlimited line is cancelled, or ...We would like to show you a description here but the site won't allow us.Using Xfinity xFi. Sign in to the Xfinity app using your Xfinity ID and password. Select WiFi from the navigation at the bottom of the screen. Select your network. Select Edit WiFi settings from the pop-up card. Use the drop-down menu to change your Security mode. Once finished, select Save.

Advanced Security on the go (Xfinity VPN) Enabling Advanced Security on the go will install a VPN profile on your compatible Android or iOS mobile device. The VPN connection will be established automatically when your device connects to an unsecured WiFi network. If you're experiencing connectivity issues you think are related to the secure ...Learn about replacing your equipment now to get the most out of your Xfinity service.Dec 21, 2021 ... If that doesn't work for you, you can call 1-800-comcast and tell a rep that you would like to have a new modem provisioned for service. Have ...Nov 24, 2020 · The new modem regarding this is still blank and a phone activation signal has to be performed by the phone activation reps. The agent I talked to said they were aware of this problem and were working on it, but for now it might be helpful to ask about this as a starting point if you need to call customer service after experencing this issue.

Nov 2, 2023 · New XB8 Modem/Router - Unable to use WiFi6E/6Ghz. Hello -. I was able to update to an XB8 modem/router about one month ago. We are an Apple centric household and we have multiple devices in the house that are fully capable of using the 6Ghz signal. However, the Xfinity router connects them to the 5 GHz band; I have no devices being …Sep 4, 2023 · Try calling 1-855-652-3446. That is their self-install device activation line. If that doesn't work for you, you can call 1-800-comcast and tell a rep that you would like to have a new modem provisioned for service. Have the RF / CM / HFC MAC address and the serial number of it handy when you call. 0.Learn how to install and activate your Xfinity Gateway to have powerful, secure WiFi.…

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. Yay @user_ac37b4!I am very happy to read . Possible cause: STEP 7. Connect the Coax Cable and click Next. STEP 8. Connect the Pow.